Protecting your Personal Information
The team here at Power Home Products Ltd. and Buchanan (Wholesale) Ltd. are committed to protecting your personal information.
Power Home Products Ltd./Buchanan (Wholesale) Ltd.
“Company” means Power Home Products Ltd. A company incorporated in The Republic of Ireland company number 370132 and Buchanan (Wholesale) Ltd. a company incorporated in Northern Ireland company number NI007645 “Non-Personal Information” means information which cannot be used to identify or contact Users;
“Personal Information” means information that identifies Users or can be used to identify or contact Users;
“Terms and Conditions” means the Company’s terms and conditions of service contained on the Company’s website, as may be amended from time to time;
“User” means any person who uses the Website, including any person acting under a person’s username and password;
“Website” means the online information product website known as www.powerhomeproducts.com
2 INFORMATION COLLECTED
2.1 When Users purchase the products, request information on our products
2.1.1 Personal Information, including but not limited to: a User’s name, email address, company name/occupation, telephone number and location. This information is generally provided by Users on a voluntary basis.
3 USE OF INFORMATION BY THE COMPANY
3.1 When Users purchase our Products, Support, or Services, the Company may save the details that Users provide and use them to personalise the service it offers to them. In these circumstances, Users may be asked to provide their name, email address, company name, location, phone number and payment information.
3.2 When Users use the Website, they may also sign up to receive the Company’s email newsletter, or other communications. When Users subscribe to the Company’s newsletter, or other communications, the Company will use their email address to send them information about the Website and service offerings which the Company thinks may be of interest to particular Users. Users may remove themselves from the Company’s newsletter list or email communications by clicking the email@example.com
3.3 From time to time the Company may offer Users the opportunity to participate in surveys or other customer research. The Company uses this information to help it understand its customers, enhance the Website and the Products and the services it offers, help the members provide more personalised services to the Users and to support its own marketing and promotion efforts.
3.4 When Users send email or other communications, the Company may use and retain those communications in order to process the Users’ inquiries, respond to the Users’ requests and improve the Website.
3.6 At the time Users register on the Website, the Company may obtain the User’s consent to send it future promotional communications and information on ancillary services offered by the Company or our business partners (applies to trade only)
4 DISCLOSURE OF INFORMATION YOU PROVIDE OR WE COLLECT
4.1 The Company will retain access to all Personal Information and Non – Personal Information (the “Data”) that it has collected about Users.
4.2 The Company will not disclose, trade, rent, sell or otherwise transfer Data without Users’ consent.
5 INFORMATION SECURITY
The Company has implemented reasonable administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of Data in our custody and control.
6 DATA INTEGRITY
6.1 The Company takes reasonable steps to ensure that the Data it processes is accurate, complete and current however Users must update or correct their personal information whenever necessary.
6.2 Users who are registered customers can update their Personal or company information by contacting the Company at the following email: firstname.lastname@example.org
6.3 Users may contact the Company at the email email@example.com for a copy of the Personal Information being held about them by the Company. If a User wishes to update or correct inaccuracies or remove any Personal Information held in relation to it, it must contact the Company at the email firstname.lastname@example.org. The Company may request certain personal information for the purposes of verifying the identity of the individual seeking access to their Personal Information records.
8 QUERY/COMPLAINTS PROCEDURE